FAQ

How do I track my order?

Once your order ships, you’ll receive a tracking number via email. You can also log into your account to track your order status.

What kind of products do you sell?

We specialize in Pokémon cards, including booster packs, sealed boxes, singles (vintage and modern), graded cards, and exclusive collections.

Do you ship internationally?

Currently, we only ship within the U.S. We’re working on expanding internationally—stay tuned!

What is your return policy?

Returns are accepted within 14 days of delivery for unopened items. Please see our Returns & Refunds page for full details.

How fast is shipping?

Orders are processed within 1-2 business days. We offer standard and expedited shipping options at checkout

Are restocks announced?

Yes! Sign up for our newsletter to be the first to know about restocks, new arrivals, and exclusive deals.

Do you sell graded cards?

Absolutely! We offer PSA, BGS, and CGC graded cards. Check our Graded Cards section for the latest listings.

Are your Pokémon cards authentic?

Yes! All of our cards are 100% authentic. We source directly from verified distributors and trusted collectors.

I have a question that’s not listed here—how do I contact you?

Reach out through our Contact Us page or email us at cam@camscardshack.com. We’re happy to help!